Prompt Designer for Conversational AI

Learn from the Conversation Design Institute how ChatGPT can be used to maximize the performance of your chatbots and IVR systems and create delightful conversational experiences. The course can be applied with other LLMs and will be updated in line with the rapid growth in the use of AI solutions. This course doesn't require technical skills – it's for all people interested in creating a great user experience.

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Perfect if you…want to leverage the power of ChatGPT and other LLMs to improve customer experience are involved in conversation design, AI training, persona development, product management want to improve the productivity of all your chatbot teams and AI systems

Might not be right if you…are highly technical are a deep learning expert already run an LLM-powered chatbot in real time are interested in a broader way of leveraging ChatGPT

Prompt Designer for Conversational AI

Large language models will have a big impact on how organizations are going to create and use chatbots. Some are already experimenting with LLM powered chatbots that run in real-time, and others are simply exploring the options.

This course focuses on using ChatGPT to create better conversational experiences. It allows people that are currently creating chatbots, to work outside of their vendor solutions to be more productive and create better chatbots. The skillset you develop by working with ChatGPT, is then transferable to LLM powered chatbots that run on other large language models.

What you will learn:

  • Leveraging ChatGPT in your chatbot creation workflow

  • Using ChatGPT to brainstorm and discover use cases

  • Using ChatGPT to develop winning personalities for your AI Assistant

  • Designing prompts that create useable dialogues

  • Enrich your chatbot with variations and personality content

  • Using ChatGPT to create training phrases and improve cognition – and what to look out for